Questions and answers
How early should I arrive?
Ten minutes before your time. That's enough to change into a robe and talk through the hour. If you arrive late, we shorten your treatment so the next guest isn't kept waiting.
What should I wear?
Whatever is comfortable on the way in. We give you a robe, slippers and a locker. For massage you undress to your comfort and stay covered by a sheet.
Can we come as a group?
Yes. Groups of three or more book by phone so we can line up rooms and therapists. Two of you can book online and sit side by side.
Do you take walk-ins?
Tuesday to Thursday, when a therapist has an opening. Weekends fill first, so book ahead if you can.
I'm pregnant. Can I book a massage?
Jakayla is trained in prenatal massage. Please check with your doctor first and tell us when you book.
Can I use a gift card on any service?
Yes. A gift card works for any amount and any service on the menu.
How do I move or cancel a visit?
Tell us at least 24 hours ahead and we'll move it without trouble. The policies page explains what happens with shorter notice.
Do you have a sauna or steam room?
No. The heat we use is a warmed table, hot towels, warm stones and a warm wrap. The policies page says who should ask a doctor first.
Do you speak Spanish?
Telma and Chuy speak Spanish and English. Ask for either of them when you call.
Still have a question?
Send us a note or call the front desk.